Job Description:
ADMINISTRATIVE JOB OPENING
Information Technology Services (ITS) Manager of Enterprise Services (MES)
Bridgeport City Supervisors Association Full-Time Staff SALARY RANGE: $93,000.00 - *

GENERAL STATEMENT OF DUTIES:
·         The Information Technology Services, Manager of Enterprise Services (MES) oversees and administers the District’s enterprise technology platforms, including cloud services, business applications, and collaboration tools.
·         The MES provides operational and functional support for all enterprise-level technology solutions, ensuring alignment with District goals and compliance with industry, federal, state, and local standards. Provides operational and functional support to the District’s technology needs for the data center hardware and software as provided by the Director of Information Technology Services or designee.
·         As appropriate, provides escalated on-site support for hardware, software and network connectivity issues to direct reports. Acts as the primary point of communication for the Director of ITS and the operations of the District’s enterprise services.
·         Acts as the primary point of contact for the Director of ITS regarding enterprise services and solutions, and coordinates with internal and external stakeholders to ensure optimal service delivery and user satisfaction. The position is directly supervised by the Director of Information Technology Services and may have Enterprise Application Analysts, Integration Specialists, and other technical staff as direct reports to facilitate operations of the division.

Manager of Enterprise Services (ITS) - Bridgeport Public Schools